Hacker tricks chatbot into selling him a car for $1 According to IBM, a chatbot is a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer questions and automate...

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PARALLEL REALITY unlocks simpler, personalized airport experience for Detroit customers Delta News Hub When you lack confidence, you might stick too close to the script (to the detriment of customers) or spend too much time...

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Is ChatGPT about to become chat com? OpenAI drops over $15,000,000 on new domain Open AI has a new domain name for ChatGPT, and it's a good one. Not content with ChatGPT.com, the AI lab...

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What is Microsoft Designer AI? Intelligent Design On the other hand, active listening empowers the robot to actively engage in conversations with the user, asking relevant follow-up questions, and inspiring users to think critically about...

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Teslas bot non-disclosure and why humanoid robots are taking off Thanks to the APscheduler routine we set up before, this automatically runs every two seconds. The above lines set up APscheduler to run a function...

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Holiday Customer Service: 10 Hands-On Strategies To Win the Holiday Rush 2024 From active listening to improvisation to resilience, here's what you need to know to develop customer service skills for you and your team....

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Generative AI Is Coming for Sales Execs Jobs and Theyre Celebrating AI marketing tools are particularly beneficial for small businesses, offering capabilities that were once only accessible to large enterprises. Reply.io’s AI Sales Email Assistant...

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